Frequently Asked Questions

Your questions? Answered!

Web orders and purchase conditions

Do you ship?

We ship to Spain, with the exception of the Canary and Balearic Islands. If you are outside the peninsula or in another country, please contact us and we will try to help you.

When will I receive my order?
What are the shipping costs?
How can I pay for my order?
Can I return a product?
How can I track my order?
How can I contact you?

Coffee and produce

Where does your coffee come from?

At Cafès Roma, we work with coffees from farms in places like Costa Rica, Honduras, Rwanda, or Kenya, among others, to offer variety and quality.

Each origin brings its unique character, its aroma, and its history.

Do you have specialty coffee and decaf options?
How can I store coffee to keep it fresh?
Can I ask for personal advice on choosing my coffee?
Do you work with businesses and catering?
How is the coffee roasting process carried out?
How can coffee be preserved?
How can I buy the coffee?
What is a blend?
What is specialty coffee?
What are tasting notes?